Attendance and Available Shifts

NITComply NDIS attendance software lets support workers clock in and out of shifts, helps managers check timesheets against the roster, and lets staff accept open shifts.

Overview

Why NDIS attendance software matters

Many providers still track shift times with paper sheets, texts and spreadsheets. As a result, it is easy to miss late starts, missed clock-ins and travel until pay or invoicing is due. Our NDIS attendance software keeps attendance in one place. That way, managers can see what was rostered, what actually happened and what still needs approval.

For guidance on NDIS provider obligations, visit the NDIS Quality and Safeguards Commission.

Benefits

Key benefits

Clock in from the shift

Staff clock in and out of shifts and can add an attendance note.

Geofencing you control

Choose whether clocking in from outside the location gives a warning or blocks the clock-in.

Rostered vs actual hours

Timesheets show rostered hours, actual hours and the variance for each staff member.

Open shifts filled faster

Staff can accept open shifts that match their availability.

Time clock with geofencing and travel

The Time Clock lets support workers clock in and out of their shifts. They can pick the site or service and add an attendance note. For example, they can note a late start or a GPS problem. NITComply keeps attendance notes separate from progress notes. When they clock out, staff can also log travel kilometres to a client, with a client or between clients. In addition, you can turn on geofencing and choose whether it warns or blocks.

Time clock with geofencing and travel in NITComply
Timesheets with rostered and actual hours in NITComply

Timesheets with rostered and actual hours

The Timesheets tab shows each staff member’s rostered hours, actual hours and variance for the pay period. It also flags missed clock-ins and days that need a closer look. You can filter by staff member, show discrepancies only and export the timesheet. Meanwhile, the History tab keeps a record of past attendance, and NITComply flags shifts over your overtime threshold.

Available shifts for your team

The Available Shifts page lists open shifts, so staff can accept the ones that match their availability. As a result, managers spend less time calling around to fill a shift.

Available shifts for your team in NITComply

Approvals, invoicing and reminders

You can require manager approval before a completed shift becomes final. Managers can then use approved shifts for batch invoicing from the Approvals page. In addition, email reminders and alerts help staff and managers keep attendance up to date.

How it works

How it works in practice

Accept or receive a shift

First, staff accept an open shift or work their rostered shift.

Clock in and out

Then they clock in and out, and log any travel kilometres.

Review the timesheet

Next, managers compare rostered and actual hours and check flagged days.

Approve and invoice

Finally, managers approve shifts, and then batch invoice them.

Common questions

Frequently asked questions

Yes. With geofencing turned on, you choose whether clocking in outside the location shows a warning or blocks the clock-in.

No. Attendance notes are for attendance issues only. Support details go in the participant's progress notes.

Yes. When they clock out, staff can log kilometres to a client, with a client or between clients.

When approval is required, managers can use approved shifts to create invoices in bulk from the Approvals page.

Keep exploring

Related pages

All NITComply features

Book a demo

Contact the team

See how NITComply supports NDIS compliance

Book a demo and we'll show you how NITComply attendance, timesheets and available shifts would work for your team.