NITComply – Account & Data Deletion Request

Account and Data Deletion

This page explains how users of the NITComply application can request deletion of their account and associated data.

How to request account deletion

To request deletion of your NITComply account, please email:

support@nitcomply.com.au

from your registered email address with the subject line:

“Account Deletion Request”
Please include:
– Your full name
– Your organisation name
– The email address associated with your NITComply account

What data will be deleted

Upon confirmation, NITComply will delete or anonymise, where applicable:

– User account details (name, email, login credentials)
– User access permissions and organisation associations
– Platform-generated metadata linked to the user account

NITComply does not claim ownership of provider-entered data. All data entered into the platform remains the responsibility of the provider.

Data that may be retained

Certain records may be retained where required by law, regulatory obligations, or audit and compliance requirements (including NDIS-related obligations).

Any retained data is securely stored, access-restricted, and retained only for the minimum period required.

Processing timeframe

Account deletion requests are processed within 30 days of verification.

Privacy reference

For more information about how NITComply manages data, please refer to the NITComply Privacy Policy.