NDIS Lead Generation and Lead Management
Find NDIS participants with ease. NITComply Leads brings NDIS service requests into your NITComply account. These requests come from NITComply’s marketing platforms, including My Care Link Australia. Your team can see participants looking for providers in your service area and claim the requests you can support.
Why this matters for NDIS providers
Many NDIS providers wondering how to get NDIS clients rely on referrals, phone calls and word of mouth. As a result, enquiries arrive in different places. By the time someone follows one up, the participant may have already found another provider. NITComply Leads puts service requests from its marketing platforms, including My Care Link Australia, in one place. It shows how urgent each request is and how long it stays open. It helps you find NDIS participants who need the services you deliver, then claim their requests.
Key benefits
Requests in your service area
The Leads Marketplace shows posted service requests in your service area, with the support needed, location and urgency.
Alerts when a new lead arrives
New leads appear on your dashboard and you receive an email notification, so no request sits waiting.
Claim to see the contact details
When you claim a lead, you see the contact details you need. This could be the participant, support coordinator, nominee or representative.
Included in every plan
Every NITComply plan includes Leads, with a monthly lead limit that follows your subscription seat limit.
Find NDIS participants looking for providers in your area
The Leads Marketplace lists posted leads in your service area. Each lead shows the location, the support requested, how urgent it is and how much time is left to claim it. The marketplace sorts leads into Available, My Claims and Closed, and you can search by name, suburb or service.
Get notified when a new lead arrives
When a new lead is posted near you, NITComply sends you an email. It shows the support requested and how urgent it is. It also links to the full lead so you can claim it.
Keep new leads in view on your dashboard
New leads also appear on your NITComply dashboard. You can see how many there are, how urgent each one is and how long it has left. So your team sees them as soon as they sign in. Your dashboard also shows NDIS document expiry alerts.
Claim a lead to see who to contact
Up to three providers can claim each lead. When you claim a lead, you see the contact details recorded for it. This could be the participant, their support coordinator, nominee or representative, so you can follow up directly. The number of leads you can claim each month follows your subscription seat limit.
How it works in practice
A service request is posted
A participant or their representative, such as a plan nominee or support coordinator, requests services on one of NITComply’s marketing platforms, such as My Care Link Australia. They also agree to share their contact details with providers.
You are notified
Leads in your service area appear in the Leads Marketplace and on your dashboard, and you receive an email.
Claim the leads you can support
Review the support requested, location and urgency, then claim the leads that match your services.
Contact the participant or their supports
Once claimed, the contact details are shown so your team can follow up.
Find NDIS participants: frequently asked questions
Yes. You can find NDIS participants in NSW, VIC, QLD, WA, SA, TAS, the ACT and the NT. The Leads Marketplace shows the requests in your service area, wherever you operate.
Up to three providers can claim each lead.
See how NITComply supports NDIS compliance
Tell us which services you deliver and where, and we will show you how NITComply Leads would work for your organisation.